Alpha Parking provides on-site training for parking teams: Learning together

摘要

There has been a tendency in the parking industry to view training as either the learning by rote of technical detail or piecemeal assimilation of knowledge. In fact, professional and appropriately planned training can be a major organisational tool which provides positive benefits in the quality of output and to the ongoing perception of the parking industry. The most obvious reason for training staff is to teach technical knowledge and ensure that procedures are consistent both in quality and approach. This training should be given to all suitable staff and the standards and methods taught must be continued on-the-job following the courses. Consistency can be achieved by regular on the job monitoring of key actions and by the use of revision courses. These revision courses should be tailored to meet specific ' requirements and to disseminate and explain departmental messages.