Maverick with a mission - Sandwell's Anjna Patel is a woman with an uncompromising view of parking enforcement

摘要

Onetime traffic warden Anjna Patel has made her mark since becoming deputy parking manager at Sandwell Metropolitan Borough Council. She is certainly not afraid to speak out against what she sees as wrong in the world of parking enforcement. Patel believes that the outmoded attitudes prevalent at some local authorities need to be swept away. The onset of decriminalised parking has often resulted in the clash between innovation and a more traditional approach, she says.