INDUSTRIAL CONTROLS - ABB using machine-to-machine sensor technology to corral robots

摘要

Automation systems vendor ABB is deploying wireless machine-to-machine (M2M) control technology to simplify maintenance of its industrial robots. The technology, supplied by nPhase, allows ABB to transfer system data from the robots directly to ABB service centers via the Internet. "Robots are reliable and robust, but when customers encounter a problem, they often have a hard time explaining it to the help desk" says Steve West, director of business development for robotics North American customer service at ABB Robotics. "They have to email us the fault logs and other records from the robot controller so we can figure out the problem. They have to back up the systems. This all takes time and requires a certain amount of skill."