Face-to-face: Master the art of interviewing job candidates

摘要

Trucking faces many challenges but perhaps none more daunting than that of finding, training and retaining the right people. To help with the challenge we have begun a new column, the Human Edge, contributed by the professionals of the Canadian Trucking Human Resources Council. Face-to-face job interviews are among your most effective recruiting tools. Before a candidate takes the wheel for a road test, you have the opportunity to read personalities, confirm qualifications, and gauge a potential employee's fit with your business. In fact, they're so important that you should conduct two of them. The first should serve the role of a screening interview, suggests Ed Ewanochko, a transportation consultant with Marsh Canada. That's when you can ensure a candidate has a valid commercial licence, meets basic job qualifications, and can provide you with related documents such as a driver's abstract. The second interview should follow reference checks, and be used to probe behavioral characteristics that emerge during related discussions. If possible, also have at least two people conducting interviews, to take advantage of their different perspectives.