Lean management for great flexibility

摘要

"In an emergency, we work as quickly as the fire brigade," Karl Heinz Albrecht says. He is, however; not in lead of an official emergency relief organisation, but shareholder and Managing Director of Germany-based LOLA Werk Ernst Schmidt GmbH &Co. KG. "LOLA is much more than just a brush factory, " he explains, "as we lay our main focus on service and solutions to customer requirements. "Flexibility and responsiveness to customers' demands count among the outstanding qualities of the companythat specialises in brushes for industrial and technical use as well as on injection-moulded parts.