Does lean muddy the quality improvement waters? A qualitative study of how a hospital management team understands lean in the context of quality improvement

摘要

BackgroundHealth care has experimented with many different quality improvement (QI) approaches with greater variation in name than content. This has been dubbed pseudoinnovation. However, it could also be that the subtleties and differences are not clearly understood. To explore this further, the purpose of this study was to explore how hospital managers perceive lean in the context of QI.