On Jan. 15, as reports started trickling in that a U.S. Airways plane had gone down in the Hudson River off Manhattan, the first question that entered many minds was "How many souls were lost?" But this plane crash did not have a tragic ending; all 155 aboard survived. Many attribute their survival to the fact that the jet's pilot, Chesley B. Sullenburger III, was a student and teacher of a performance-enhancing process called crew resource management (CRM)—the practice of using all resources to reduce the adverse affects of error. Today, the use of CRM is critical in reducing fireground injuries and deaths.
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机译：1月15日，随着报道开始流传，一架美国航空公司的飞机在曼哈顿附近的哈德逊河上坠落，第一个引起很多人关注的问题是“失去了多少个灵魂？”但是这次飞机失事并没有悲惨的结局。机上155人全部幸存。许多人将其生存归因于这样的事实，即飞机的飞行员Chesley B. Sullenburger III是名为“机组资源管理”（CRM）的绩效提升过程的学生和老师，这是使用所有资源来减少错误的不利影响的一种做法。 。如今，CRM的使用对于减少火灾造成的伤害和死亡至关重要。
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