Fast forward - Japanese perspective on ISO 9001 advocates implementation knowledge-sharing

摘要

A Japanese researcher argues in favour of a greater sharing of ISO 9001 implementation know-how to exploit the rich vein of experience built up in heterogeneous business contexts worldwide in order to elevate QMS to the next level for the future benefit of organizations. Will the seemingly unstoppable adoption of ISO 9001 worldwide continue, or will it become a dinosaur of the 20~(th) century? Drawing from the data provided by a survey of small and medium-sized enterprises in Japan, I believe there must be a paradigm shift in quality management system standardization and propose some creative new approaches to ISO 9001.