Making bus booking user friendly

摘要

Bus travel booking is moving into the digital age as David Crawford discovers. A global surge in demand for intercity bus travel is fuelling new initiatives to make it easier for passengers to access information and book via the web by, for example, using multi-sourced metasearch engines that scan other sector engines. Factors driving the boom include competitive bus fares as compared with other modes; the introduction of modern, comfortable vehicles and the availability of amenities such as on-board Wi-Fi and power sockets - now standard on all US Greyhound routes.