Implementation of a Federated Search System in the Academic Library: Lessons Learned

摘要

This article will address the problems of developing and implementing a federated searching system and the involvement by reference staff expected to use, teach, and promote it. Implementation of federated search usually begins with developing basic technical functionality and then progresses to increased participation by public service librarians and system users in order to refine searching interfaces and content retrieval mechanisms and display. From the reference perspective, some impediments occurred in utilizing the federated search system since reference staff did not participate in the development of the product; since there was resistance to the concept of the product by instructional staff; and since performance inconsistencies and the use of a complex interface hampered functionality. This article will address the evolution of organizational stakeholder participation in the development of the federated search system at the Loyola Notre Dame Library.