ACTIONS SPEAK TOO: UNCOVERING POSSIBLE IMPLICIT AND EXPLICIT DISCRIMINATION IN THE EMPLOYMENT INTERVIEW PROCESS

摘要

The employment interview is a social exchange between applicants seeking employment and interviewers gathering information on which to make selection decisions. Both use this encounter to collect information, make judgments, and manage impressions. This interaction holds multiple opportunities for verbal and nonverbal behaviors to be displayed and communicated, some of which may not be perceived as being inclusive of all applicants. In this chapter, we examine issues that focus on possible discrimination in interviews.