Building resilience in ward leaders with Restorative Supervision

摘要

My organisation recognised the ward leader role as the lynchpin to quality care a number of years ago. All of our ward leaders operate in a supervisory capacity. Following their initial clinical leadership development, we were keen to develop their personal resilience and embarked on a pilot of Restorative Supervision, delivered through a mixture of 1-2-1 and group sessions, using an expert facilitator. The Restorative Supervision model was developed and designed to support the needs of professionals working with complex clinical caseloads. It is underpinned by the Solihull Approach, motivational interviewing and leadership theories and has been designed with the input of over 200 professionals. The model has been piloted, tested and rolled out with a wide range of clinical professionals and we know that those professionals who are exposed to supervision within the model are more clinically effective, less likely to be off sick and develop better workplace relationships (Wallbank, 2012).