"Initially, we looked to improving productivity," said Macnaught CEO Robert Hilt. "With a small local market, a single export order can represent the equivalent of a month's worth of local orders. What we didn't have was the flexibility to respond quickly enough to those export orders and consequently our lead times would often be in the order of 10-12 weeks. The flow-on effect was variable demands on labour and inventory was difficult to forecast; we were running out of parts on a regular basis and working a lot of overtime."
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