Pathfinder enterprise portal: a study in people, power and perserverance

摘要

When Pathfinder-Appleby Spurling & Kempe's (AS&K) new enterprise portal-was launched in late 2002, one enthusiastic secretary eloquently expressed the general reaction to its arrival: "I use the portal like a lost tourist uses a foreign language dictionary. It contains everything I need to know, or it can tell me where to find it."