Interconnection between implementation and competitive dimensions of SCM and combined approach (TQM–SCM) in context of Indian manufacturing industry

摘要

Purpose – The purpose of this paper is twofold. Firstly to check the reliability between and within the parameters of total quality management–supply chainmanagement (TQM–SCM) questionnaire and distribution of data collected through questionnaire fromSCMand combined approach (TQM–SCM) companies. Secondly, to analyze the correlation connection among dependent and independent parameters of both SCM and combined approach in order to check and increase confidence in the data obtained before conducting actual research. Design/methodology/approach – In the present study, 45 Indian manufacturing organizations have been extensively surveyed to check the reliability of the data and then ascertain the inter-relationships between various independent factors and competitive dimensions of SCM alone and for combined approach (TQM–SCM). Findings – Firstly, the data for both the approaches are reliable. Secondly, independent variables (X1–X8) possess more strong correlation with business performance parameters of combined approach (TQM–SCM) companies as compared to only SCM companies. Originality/value – TQM and SCM are considered as performance improvement techniques by the manufacturing organizations. As far as the author knows, this is the first study that is designed to find the interconnection between implementation factors as well as competitive dimensions of SCM approach and TQM–SCM approach in the context of Indian manufacturing organizations.