声明
1 INTRODUCTION
1.1 The background of the research
1.2 The research main purpose and objective
1.3 Research questions
1.4 Review of the domestic and overseas progress of process management implementation.
1.5 Statement of the problem
1.6 Research method
1.7 The outline of the study
2 THEORETICAL FRAMEWORK
2.1 History of process management concepts
2.2 What is a process?
2.3 Process management implementation
2.4 Purpose and results of implementing process management
2.5 Process management methodologies
2.6 Critical success factors of Processes and Process Management implementations
2.7 Process maturity models to assess process management system
2.8 Methodology for process implementation
3 RESEARCH METHODOLOGY
3.1 The research aim
3.2 Research method
3.3 Research methodological design process
3.4 Research strategy
3.5 Data collection methods
3.6 Data collecting techniques
3.7 Population and Sampling Design
3.8 Data Analysis techniques.
3.9 Description of the data analysis procedures
4 EMPIRICAL FINDINGS
4.1 General information of the case companies
5 ANALYSIS AND DISCUSSION
5.1 Improvement of production performance through process implementation techniques.
5.2 Process management methodologies
5.3 Enablers for Process Management implementations success.
5.4 Critical success factors ranking
5.6 Analysis of improvement efforts across the case companies in South Sudan and China using process management maturity assessment
5.5 Focus groups interviews analysis
5.6 The framework for process implementation.
5.7 Suggested Tools for Process Improvement
6 CONCLUSSION
6.1 Summary
6.2 Recommendations
6.3 Limitations of the study
6.4 Future Research
参考文献
致谢
湖南大学;
manufacturing industries; Process Management; Implementation; China; and;