ABB COLUMN: USING ROBOTS TO HELP BUILD CERTAINTY IN UNCERTAIN TIMES

摘要

Love it or loathe it, the phrase "the new normal" is here to stay. Current events are challenging the traditional way of doing things, requiring companies to think differently and adopt new approaches to survive and prosper. Consumer retail and distribution companies are facing an ironic situation where consumer choice and demand are exploding while the available channels for purchasing goods are becoming more restricted due to a combination of lockdown and closure of outlets. Companies are having to find new ways to process and dispatch orders to customers as quickly and efficiently as possible.