A combined fuzzy multicriteria decision‐making approach for evaluating hospital website quality

Per?in Sel?uk

摘要

Abstract >Developments in the health care industry in the last decade have forced companies to improve their website quality with the goal of attaining a sustainable competitive advantage through e‐business models. Here, we evaluate and measure the website quality of hospitals while considering the interactions among evaluation criteria. For this purpose, the fuzzy decision making trial and evaluation laboratory (DEMATEL) method, which copes with the interactions among the evaluation criteria, is presented. In addition, the generalized Choquet fuzzy integral (GCFI), non‐additive information fusion technique, is proposed to aggregate the experts' preferences and to calculate the overall website quality of hospitals. Finally, a sensitivity analysis is used to observe the changes in evaluation results of hospitals when assigning different weight combinations to the evaluation criteria. The proposed model is the first to evaluate the website quality of hospitals operating in Turkey. </abstract> </span> <span class="z_kbtn z_kbtnclass hoverxs" style="display: none;">展开▼</span> </div> <div class="translation abstracttxt"> <span class="zhankaihshouqi fivelineshidden" id="abstract"> <span>机译：</span><Abstract Type =“Main”XML：Lang =“en”> <标题类型=“main”>抽象</ title> >在过去十年中，医疗保健行业的发展已强制公司通过电子商务模式实现可持续的竞争优势，提高其网站质量。在这里，我们在考虑评估标准之间的相互作用时评估和衡量医院的网站质量。为此目的，提出了对评价标准之间的相互作用的模糊决策试验和评估实验室（Dematel）方法。此外，提出了广义Chenet模糊积分（GCFI），非加附加信息融合技术，以汇总专家的偏好，并计算医院的整体网站质量。最后，使用敏感性分析来观察分配给评估标准的不同重量组合时医院评估结果的变化。拟议的模型是第一个评估在土耳其运营的医院网站质量。</ p> </摘要> </span> <span class="z_kbtn z_kbtnclass hoverxs" style="display: none;">展开▼</span> </div> </div> <div class="record"> <h2 class="all_title" id="enpatent33" >著录项</h2> <ul> <li> <span class="lefttit">来源</span> <div style="width: 86%;vertical-align: text-top;display: inline-block;"> <a href='/journal-foreign-35605/'>《Journal of Multi-Criteria Decision Analysis》</a> <b style="margin: 0 2px;">|</b><span>2019年第4期</span><b style="margin: 0 2px;">|</b><span>共16页</span> </div> </li> <li> <div class="author"> <span class="lefttit">作者</span> <p id="fAuthorthree" class="threelineshidden zhankaihshouqi"> <a href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=Per?in Sel?uk&option=202" target="_blank" rel="nofollow">Per?in Sel?uk;</a> </p> <span class="z_kbtnclass z_kbtnclassall hoverxs" id="zkzz" style="display: none;">展开▼</span> </div> </li> <li> <div style="display: flex;"> <span class="lefttit">作者单位</span> <div style="position: relative;margin-left: 3px;max-width: 639px;"> <div class="threelineshidden zhankaihshouqi" id="fOrgthree"> <p>Department of Business AdministrationKaradeniz Technical UniversityTrabzon Turkey;</p> </div> <span class="z_kbtnclass z_kbtnclassall hoverxs" id="zhdw" style="display: none;">展开▼</span> </div> </div> </li> <li > <span class="lefttit">收录信息</span> <span style="width: 86%;vertical-align: text-top;display: inline-block;"></span> </li> <li> <span class="lefttit">原文格式</span> <span>PDF</span> </li> <li> <span class="lefttit">正文语种</span> <span>eng</span> </li> <li> <span class="lefttit">中图分类</span> <span><a href="https://www.zhangqiaokeyan.com/clc/44.html" title="心理学">心理学;</a></span> </li> <li class="antistop"> <span class="lefttit">关键词</span> <p style="width: 86%;vertical-align: text-top;"> <a style="color: #3E7FEB;" href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=fuzzy DEMATEL&option=203" rel="nofollow">fuzzy DEMATEL;</a> <a style="color: #3E7FEB;" href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=generalized Choquet fuzzy integral (GCFI)&option=203" rel="nofollow">generalized Choquet fuzzy integral (GCFI);</a> <a style="color: #3E7FEB;" href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=hospital service&option=203" rel="nofollow">hospital service;</a> <a style="color: #3E7FEB;" href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=multicriteria decision‐making (MCDM)&option=203" rel="nofollow">multicriteria decision‐making (MCDM);</a> <a style="color: #3E7FEB;" href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=website quality&option=203" rel="nofollow">website quality;</a> </p> <div class="translation"> 机译：模糊脱衣果;广义Choquet模糊积分（GCFI）;医院服务;多铁路决策（MCDM）;网站质量; </div> </li> </ul> </div> </div> <div class="literature cardcommon"> <div class="similarity "> <h3 class="all_title" id="enpatent66">相似文献</h3> <div class="similaritytab clearfix"> <ul> <li class="active" >外文文献</li> <li >中文文献</li> <li >专利</li> </ul> </div> <div class="similarity_details"> <ul > <li> <div> <b>1. </b><a class="enjiyixqcontent" href="/journal-foreign-detail/0704025805983.html">A combined fuzzy multicriteria decision‐making approach for evaluating hospital website quality</a> <b>[J]</b> . <span> <a href="/search.html?doctypes=4_5_6_1-0_4-0_1_2_3_7_9&sertext=Per?in 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