Technology supporting cooperative practice: A Norwegian municipality's implementation of electronic plan

摘要

Objectives: This research explores, primarily from a user perspective, the introduction of the electronic individual plan, eIP, in a municipality in Norway. Individual plans are tools designed to coordinate the range of healthcare, welfare and other support services required by individual citizens over a longer term. The plan should empower the main user and support cooperative practices amongst instances involved in care and support. The concepts of affordances and constraints provide a theoretical framework to structure the analysis. According to Greeno; 1994 [1], affordances are attributes of a setting that provide potential for action while constraints are the conditions and relationships that provide structure and guidance for action.