SETTING OUT A PATH FOR THE NEXT DECADE IN QUALITY

摘要

In 2019, the Chartered Quality Institute celebrated its centenary -when we marked 100 years of change in the quality management discipline, the quality profession and the CQI. This century of change was driven by significant external trends in globalisation, technology, customer expectations and societal demands. It was a period where the profession, and the CQI, evolved from our roots in UK inspection to the broad global profession we are today.