Predicting the future of tire and service retail pricing ARE YOU READY FOR NEW BUSINESS MODELS?

摘要

Last month, I wrote about how commercial tire dealer profits can sometimes be lower, on average, than retail tire dealers profits. I boiled it down to the fact that whoever owns or controls the customer relationship has the power to call their own shots. Retail tire dealers own and control their own relationship with their customers and therefore, in some cases, have more pricing autonomy, except for when working with national accounts. As a retail tire dealer, what happens if the mix of customers coming into your stores shifts more towards national account customers? I expect that your profits will erode.