THE NEW KING OF RETAIL

摘要

Is it the returns process that's coronating Kings in the realm of retail logistics? Editor Kirsty Adams interviews retailer LoveCrafts, returns start-up Zig Zag Global and CollectPlus on which and what is winning at retail in 2019. It was Professor. Neil Ashworth that assured us late last year that the high-street isn't dying, it's simply transforming, and we should be patient. Neil is chief commercial officer at Yodel and chief executive officer of CollectPlus. When we interviewed him again recently to find out which retailers he considers to be the real winners right now, he started by setting the scene.