The Smart Factory and the related digitalisation offer wide-ranging potential for long-term and predictive maintenance. But what are the benefits for companies? And what are the prerequisites for ensuring that the data necessary for planning, processing and documenting maintenance measures is exchanged reliably? What is certain is that maintenance staff are, by definition, production service providers - even if the job description has changed considerably in recent years. "Today, maintenance staff are no longer called in only when there is a mechanical, hydraulic or pneumatic problem that has brought a machine to a standstill," explains Peter Strohm, Global Service Project Manager at Emag Systems. "Today it's crucial for maintenance technicians to be fully familiar with the hardware and software of their machines in order to plan repairs in advance and procure any required materials. They increasingly have to use digital services to help them monitor the condition of the machines."
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