This paper presents a study of flight technicians working in collaboration to accomplish various service and maintenance tasks. The work is performed locally as well as mobile. It facilitates a new work practice as the Swedish Air Force has introduced a fighting aircraft, JAS 39 Gripen, based on real-time condition monitoring. The flight technicians are specialists in this field of work as it handles an aircraft of a new generation. The information to accomplish the maintenance work is spread on different places, as well as flight technicians and experts are localised at different sites. Communication between different people and acquiring of information from different places is essential in this work situation.
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