[031 ] THE EFFECT OF ACTIVE INTERVENTION ON ABSENCE FROM WORK IN CABIN CREW FOLLOWING ACCIDENTS ON DUTY

摘要

INTRODUCTION:Manual handling incidents are a common cause of injuries in cabin crew leading to pain and restriction in capability for the individual affected. In addition in some cases the injury causes time away from work resulting in financial loss to the crew member and the business. This study examines the impact of detailed root cause analysis, early treatment and specific training initiatives. METHODS: Cabin crew accident data collected between 2011 and 2015 (including number of incidents, causation and time lost) will be analyzed to identify any impact of accident reduction initiatives. There will be particular focus on trends following changes in annual refresher training subject matter. RESULTS: Anecdotal reports from managers and safety professionals suggest that the number of accidents and time lost have reduced, however detailed analysis of the data is required to either substantiate or disprove this assertion. Final analysis and detailed examples of intervention will be presented. DISCUSSION: Airlines are required to do what they reasonably can to reduce the number and impact of accidents and injuries at work. Targeted initiative may be helpful in addition to routine retraining however clearly demonstrating benefit may be difficult.