Protecting Paratransit Passengers and Drivers: The value of continuous on-board recording for Ride-On Transportation

摘要

The number of available transportation services for disabled persons is limited, and with that, the number of services offering high-quality care and treatment is in need of attention. Day-by-day there are an increasing number of complaints surrounding the mishandled treatment of riders and drivers alike: whether the passenger's wheelchair wasn't properly secured in place or the driver was hit with a false claim, it is clear that the accessibility and overall safety of paratransit options is minimal.