Clean, modern facilities boost worker loyalty Don't let techs walbw in squalor—show some respect

摘要

Want to attract higher quality personnel to your shop and retain them more effectively? Look no further than your own surroundings and accomplish that by providing clean, modern facilities. Diagnosing and repairing modern vehicles can be very challenging. If you plan on exceeding customers' expectations, you need higher caliber technicians who perform high-quality work. Exceeding expectations generates repeat business and referrals.