Customers tell it like it is. And it's good

摘要

Since Alliance Pharmacy merged with Boots in 2006, they've been working hard to bring the businesses together, aiming to create the world's best pharmacy-led health and beauty retailer. The re-branding of the Alliance Pharmacy stores to the new Boots store format - 'your local Boots pharmacy' - continues at pace, with the 50th store now open. We thought it was time to talk to some of the many customers using these new stores to see how they like the changes and find out what they'd like to see in the future.