Students' Perceived Effectiveness Using the University Library

摘要

Many academic libraries are wondering whether they are providing adequate physical and intellectual access to library resources for their students. Before planning new services, academic librarians must first evaluate students' current information needs, skills, and satisfaction in using library resources. By using a survey in this investigation, students were asked to rate their effectiveness, their satisfaction, and their nseds and expectations in the use of library resources at the University of.Rhode Island. After collecting 608 surveys, the data were coded, tabulated, und analyzed, using both quantitative statistical analysis and qualitative content analysis. While the majority of students believe tliat they arc effective seekers and users of library resources, 40 percent were not satisfied with their search for information and materials found. When students were, asked what tliey needed to become more effective users, students recom-nended better organization and availability of materials, more books and journals, more training and classes, more staff and staff assistance, and en-lianceil computer facilities.