A Study of Engineering Students' Satisfaction in Malaysian Universities Using Structural Equation Modelling

摘要

This study aimed at examining students' satisfaction on learning in the field of engineering using exploratory factor analysis (EFA) and structural equation modeling (SEM) through confirmatory factor analysis (CFA). A sample of 500 students from 6 universities in Malaysia involved in the study which had undergone industrial training and those who had working experiences in industrial sector. The instrument consists of 24 questions adopted from the previous study on learning satisfaction domain using 7-point Likert scale. The findings revealed that 3 factors are identified through EFA and further validated by CFA. The fit statistics give the value of p velence 0.000, normed chi-square velence 3.319, CFI velence 0.932, TLI velence 0.924 and RMSEA velence 0.068. Based on the fit statistics, the CFA model on students' satisfaction towards the field of engineering is admissible. Identification of factors of students' satisfaction in Malaysian context is of great need while being a benchmark in other fields of study. This study focuses on students' satisfaction only in the field of engineering and generalisation should be made carefully to other fields in Malaysia. The study is vital for Institutions of Higher Education (IHE) to emphasise on factors i.e. learning delivery, service performance and university's performance in order to meet sudents' satisfaction particularly in the field of engineering.