A needs-based model of reconciliation: Satisfying the differential emotional needs of victim and perpetrator as a key to promoting reconciliation

摘要

The authors propose that conflict threatens different psychological resources of victims and perpetrators and that these threats contribute to the maintenance of conflict (A. Nadler, 2002; A. Nadler & I. Liviatan, 2004; A. Nadler & N. Shnabel, in press). On the basis of this general proposition, the authors developed a needs-based model of reconciliation that posits that being a victim is associated with a threat to one's status and power, whereas being a perpetrator threatens one's image as moral and socially acceptable. To counter these threats, victims must restore their sense of power, whereas perpetrators must restore their public moral image. A social exchange interaction in which these threats are removed should enhance the parties' willingness to reconcile. The results of 4 studies on interpersonal reconciliation support these hypotheses. Applied and theoretical implications of this model are discussed.