Implementing the Capability Maturity Model

摘要

James R. Persse is a telecommunications consultant with Light Touch Systems, Inc. He specializes in systems design and engineering and software process management.The capability maturity model (CMM) of the Software Engineering institute (SEI) is currently the leading quality improvement standard in North America for software development. Many companies in the USA "insist on dealing with only those IT shops that can demonstrate a level of quality management." Such a requirement has been necessitated by problems faced by the introduction of software with deficiencies that needed to be fixed later. Even Microsoft seems to have succumbed to this trend with their latest Windows XP.