首页> 外文期刊>Journal of evaluation in clinical practice >Feedback as a strategy to change behaviour: the devil is in the details.
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Feedback as a strategy to change behaviour: the devil is in the details.

机译:反馈是改变行为的策略:细节决定成败。

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Background? Performance feedback is one of a number of strategies used to improve clinical practice among students and clinicians. Objectives? The aims of this paper were to examine conceptual underpinnings and essential components for audit and feedback strategies, to assess the extent to which recently published audit and feedback interventions include these components and to recommend future directions for feedback to improve its educational and behavioural impact. Methods? Based on the actionable feedback model, we examined the presence of four theoretical constructs - timeliness, individualization, lack of punitiveness and customizability - in studies published during 2009-2010 which included a feedback intervention. Results? There was wide variation in the definition, implementation and outcomes of 'feedback' interventions, making it difficult to compare across studies. None of the studies we reviewed included all of the components of the actionable feedback model. Conclusions? Feedback interventions reported to date, even when results are positive, often fail to include concepts of behaviour change. This may partially explain the large variation in approaches and in results of such interventions and presents major challenges for replicating any given intervention. If feedback processes are to be successfully used and disseminated and implemented widely, some standardization and certainly more clarity is needed in the specific action steps taken to apply behavioural theory to practice.
机译:背景?绩效反馈是用于改善学生和临床医生临床实践的众多策略之一。目标?本文的目的是检查审计和反馈策略的概念基础和必要组成部分,评估最近发布的审计和反馈干预措施在何种程度上包括这些组成部分,并建议未来的反馈方向,以改善其教育和行为影响。方法?基于可行的反馈模型,我们在2009-2010年发表的研究中检查了四种理论结构的存在性-及时性,个性化,缺乏惩罚性和可定制性-其中包括反馈干预。结果呢? “反馈”干预措施的定义,实施和结果存在很大差异,因此很难在各个研究之间进行比较。我们审查的研究都没有包含可操作的反馈模型的所有组件。结论?迄今报告的反馈干预措施,即使结果是肯定的,也常常不能包括行为改变的概念。这可能部分解释了这种干预方法和结果的巨大差异,并且在复制任何给定干预方面提出了重大挑战。如果要成功地广泛使用和传播反馈过程,则需要采取一些标准化措施,当然还需要在将行为理论应用于实践的具体行动步骤中更加明确。

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