Shippers are turning to private fleets for more control, better customer service and a competitive advantage. A missing or delayed shipment usually means an unhappy customer. If Batesville Casket misses a delivery it can mean adding to the burden of an already bereaved family. That's one reason the company has invested in its private fleet and why it can reach two-thirds of its customers with daily or better-than-daily delivery achieving a 99 percent on-time record. For Perdue Farms, having a private fleet meant that when the delivery window to its customers went from 30 minutes last year to one minute this year, it had the control to maintain its 99.1 percent on-time delivery record. These are just two examples of why companies are increasingly building private fleets - whether it's moving from outsourcing or expanding the capacity of an existing fleet.
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