Special handling and last-mile delivery services are an important niche for transportation companies. Despite high unemployment and concerns about the economic future, white glove delivery services are thriving. Americans, faced with high local prices, are turning increasingly to e-commerce, even for the big-ticket items like fine furniture and plasma TVs. Retailers, in turn, are looking for ways to add value. White glove delivery, especially for heavy goods, is an increasingly viable solution.
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