The effects of social motivational training following perceived and actual interpersonal offenses at work

摘要

This research was designed to examine the effects of social motivational training (SMT) on coworker interactions following perceived and actual workplace transgressions. Study 1 participants were assigned to an SMT condition or a control condition (Job Satisfaction Training; JST). Their responses to a scenario-based transgression were measured before and immediately after training. Study 2 examined the effects of multiple exposure of SMT 1 week after initial training. In Study 3, workers recounted a negative event at work, received SMT or JST, and an actual behavior was assessed. Study 4 involved face-to-face intervention. After recounting the negative event, participants were given one-on-one SMT or JST. Results indicate that SMT facilitated a prosocial motivational profile immediately after and 1 week following training.