Secure messaging in healthcare. Tech solutions for HIPAA-compliant messaging.

摘要

Picture this scenario: a therapist receives an e-mail from a patient describing a set of symptoms and asking for advice. In another profession, the therapist could just whip off a reply. However in this profession, a well-meaning therapist who uses e-mail to dispense clinical advice just might be violating the law. Such is the nature of life in the healthcare business in the first age of technology.These complexities have caused some healthcare providers to forbid employees to use e-mail to communicate with patients. Patients, however, have different expectations.