Investigations don't always reveal that errors in a record are due to fraud. But when they do, KMC follows specific processes to report and resolve the matter. If a possible theft is detected while the suspect is still in the facility, the unit supervisor, privacy officer, risk manger, or hospital shift manager is notified of the issue and then conducts interviews with the possible identity theft suspect. During the interview, a request for essential identification is made, like a driver's license, Social Security card, or military identification.
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