Virtual engineer service offers low-cost support

摘要

Rockwell Automation's Virtual Support Engineer service allows original equipment manufacturers (OEMs) to offer highly secure, remote monitoring and troubleshooting to their customers without investing in expensive infrastructure, This scalable, secure and cost-effective remote monitoring solution provides IT-friendly access that allows OEMs to identify and resolve technical issues, perform scheduled and preventive maintenance, and monitor their installed machinery base to help optimize machine performance.