ONE OF the outcomes of the Ladbroke Grove and Southall rail crashes was a realisation that the problems lay not only in technical issues such as the layout of track, train protection and warning systems and crashworthi-ness of rolling stock. It depended as well on something more nebulous that permeated the rail organisations. The Health and Safety Commission's report in 2000 on the Southall crash concluded: "Perhaps the true lesson is that a different culture needs to be developed, or recreated, through which individuals will perform to the best of their ability and not resort to delivering the minimum service that can be got away with."
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