Building knowledge for innovation management: The experience of the Umanlab research team

摘要

Purpose: The aim of this research is to evaluate the conditions of production of methodological knowledge on innovation management. It seeks to present the experience of an applied research team working with practitioners of R&D by means of an inter-disciplinary research team in social sciences. The theoretical framework aims to present two approaches for knowledge production: collaboration with practitioners and interdisciplinary research in social science. Design/methodology/approach: The methodology is a case study focused on the various forms of collaborative research. While the literature mainly considers only one form of collaborative research, the author distinguishes between mono-disciplinary and inter-disciplinary collaborative research on one hand, and between mono-partner and multi-partner collaborative research on the other, leading to four typical research situations. The paper examines empirically the rigor-relevance debate as seen as the researchers and the practitioners. Findings: The findings bring to light different criteria that influence the production of knowledge, within the rigor-relevance dilemma, according to the collaborative research situations and the epistemological posture of researchers from various disciplines. Practical implications: The practical implications concern the conditions under which a research program in social sciences can reach both rigor and relevance and produce methodological knowledge. It provides a guide for effective collaboration between social science academics and managers. Social implications: This research enlightens the conditions of collaboration between the academic world and the industrial world, which is key to foster innovation, particularly in social sciences. Originality/value: The value of the paper is to illustrate that collaborative research requires a "boundary organization" to create new knowledge, which is a type of task force capable of mediation between academia, industrials and consultants.