Making a Good Impression: Tomlinson Bomberger, in its 32nd year, remains a force in Pennsylvania Dutch country

摘要

With more than three decades in business, Tom-linson Bomberger in Lancaster, Pa., has not only sustained its growth and reputation, but continues to excel. So when owner Clark Tomlinson sat down with employees recently to do strategic planning for thenext several years, they did not talk about future goals. Instead, they discussed what it is that they care about. "That's a great question if you ask your team or people in the organization," says Tomlinson. "First and foremost, I care about the well-being of our co-workers and our clients. I care that our reputation continues to be at a top level. I care about our culture, that we are treating each other and our clients well and also have a mentality of service."