'Show, not tell' carries over from English class to practice

摘要

Remember when your teacher told you to spend less time in your short story telling her what's happening and more time showing her the action? Well, for some veterinary practices, what's good for junior high students is also good for veterinarians in the exam room.Take the case of Ivy Oakley Heath, DVM, owner of Faithful Friends Veterinary Hospital in Griffon, North Carolina. She built this practice in a town of less than 3,000 on a commitment to team training, high-quality medicine and lots of visual aids to educate clients.Scheduling, showing clients videos, sharing diagnostic results and showcasing before and after photos are made easier with big-screen monitors and iPads in every exam room.