7 Ways to keep genios clients happy: Don't overlook the needs of older pet owners

摘要

WITH SENIOR CITIZENS A GROWING SEGMENT OF THE POPULATION, veterinary hospitals may want to get familiar with the needs of their aging clients.According to U.S. Census Bureau estimates, almost 17% of the total U.S. population will be age 65 and older by 2020. While seniors are living more active and healthier lives, the aging process can't be stopped.As people age, bodies change. Hard and low seating might be more uncomfortable and more difficult to rise from. It may be more difficult to hear conversations with the veterinarian or technicians. Even what seniors can see changes.