Selling tires, turning wrenches, answering phones, diagnosing cars, building estimates, ordering parts, directing technicians and speaking with customers are all part of a typical day for most tire dealers. Add just one hiccup in any of the previously mentioned events, and you end up with several more on the list. The day starts at the crack of dawn and runs straight through until the sun goes down, and for some, even longer. At the end of it all, you are just happy to have survived. But what did you do to survive tomorrow? What about surviving next week, next month, or next year? Let's listen to Bryan Stasch, ATI's Director of Client Fulfillment, explain how we teach our clients to survive!
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