Swedish Utility Deploys AMR System

摘要

Vattenfall raises the bar by implementing its "Number One for the Customer" initiative. TO BECOME THE RECOGNIZED LEADER IN ENERGY SERVICES FOR RESIDENTIAL CUSTOMERS was Vattenfall's goal when it launched its "Number One for the Customer' project in 2002. The Swedish utility's challenge was to improve customer services by installing new, innovative metering technology designed to automate meter reading, allow real-time or unscheduled readings, reduce billing errors and minimize meter-reading costs. Vattenfall is the Swedish word for waterfall. The Royal Waterfall Board was one of the predecessor companies to today's Vattenfall (Stockholm, Sweden), so the name preserves the company's heritage. Vattenfall is now one of Europe's largest energy groups, with operations in Sweden, Finland, Denmark, Germany and Poland. It is headed by the parent company Vattenfall AB, wholly owned by the Swedish State, which has interests in all parts of the electricity chain: generation, transmission, distribution and energy trading.