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Use of simulated clients in training veterinary undergraduates in communication skills

机译:模拟客户在培训兽医学本科生交流技巧方面的应用

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摘要

A course in communication skills has been developed specifically for veterinary students, based on those delivered at many medical schools, and making extensive use of professional actors as simulated clients. its aim is to raise awareness of the importance of communication among veterinary undergraduates at all stages of the curriculum, and it allows them to role-play in acted-out scenarios. Facilitated small groups provide an environment in which students can receive feedback on the their own performance and also give feedback to their colleagues. An independent evaluation suggests that the opportunity to role-play increased the students' confidence in communicating with others. They were able to identify their personal strengths as communicators and gain insights into the aspects of communication they could improve. Feedback and subsequent discussions were highly valued, with the actors playing a crucial role in providing feedback from the client's perspective. Students were able to use the knowledge they acquired when consulting with real clients. Most of the students suggested that the course should continue in its current format, but with more time provided for it in the curriculum.
机译:基于许多医学院所提供的交流技能课程,专门为兽医学生开发了交流技能课程,并广泛使用了专业演员作为模拟客户。它的目的是提高人们对在课程各个阶段的兽医大学生之间交流的重要性的认识,并允许他们在实际情况下扮演角色。方便的小组提供了一个环境,学生可以在其中获得有关自身表现的反馈,也可以向同事提供反馈。一项独立评估表明,扮演角色的机会增加了学生与他人交流的信心。他们能够确定自己作为沟通者的个人优势,并深入了解他们可以改善的沟通方面。反馈和随后的讨论受到高度重视,参与者在从客户的角度提供反馈方面起着至关重要的作用。在与真实客户进行咨询时,学生能够利用他们获得的知识。大多数学生建议该课程应以当前格式继续进行,但课程中应留出更多时间。

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