In response to the letter from Geoff Laidlaw (PJ, 15 March, p365) I believe that I can write with some authority in the I am a former co-owner of an instore supermarket pharmacy and currently own an independent pharmacy. Individual pharamcists will always take the utmost care to provide service to their patients in whatever environment they practise but it is difficult to take full medication histories for all new patients seen in a supermarket.
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