Fairness in human resource management, social exchangerelationships, and citizenship behavior: testing linkages of the targetsimilarity model among nurses in the United States

摘要

The current study tests key linkages of the target similarity model by examiningrelationships among multifoci justice, social exchange, and supervisor ratings ofemployee citizenship behavior. We found support for the model when examining threedifferent workplace targets simultaneously (i.e., the organization as a whole,supervisors, and workgroup members) using a sample of hospital nurses in the UnitedStates. Specifically, we found that: (1) employee perceptions of workgroup fairness,supervisor fairness, and organizational fairness differentially and positively predictedperceived workgroup support (PGS), perceived supervisor support (PSS), andperceived organizational support (POS), respectively and (2) PGS, PSS, and POSdifferentially and positively predicted citizenship behavior toward the workgroup,toward the supervisor, and toward the organization, respectively. Theoretical andpractical implications for the strategic management of human resources are discussed,as are limitations of the study and suggestions for future research.