Tools of the Trade

摘要

How healthy is your organisation? Is it fit and bouncing with energy or is it chronically sick with a debilitating malaise? Is its immune system so weak that it always catches whatever cold is doing the rounds? Is it harbouring a creeping cancer that threatens to destroy it from within?'Healthy' implies a fully-functioning body with no sickness or damage. Critically an appearance of health can often veil internal issues that will cause problems later on. A health check focuses not just on visible symptoms but also on hidden issues that may surface later. If these issues are addressed at an early stage, pain can be avoided through timely treatment. An organisational health check can be described as a seven-stage health assurance process, as follows